TAKEANDJAM / Contact
Contact
Get in touch about a problem, an idea, an order or a personal information request.
1. Support, orders and privacy
Email: yizhi401@126.com. Contact us about usage, Alipay refunds, or access, correction and deletion of personal information. We reply within 15 working days of receiving your request.
2. What to include
Device model, system and app versions, steps, observed result and necessary screenshots. For an order, add its channel, number, amount and time. Never send payment passwords, SMS codes, full purchase tokens or unrelated private files.
3. Find us on social platforms
Bilibili: 陈工要安静. Xiaohongshu (RED): 陈工要安静. Search that exact name in the platform to find posts and discuss your experience. Use email for orders and privacy matters; keep personal information out of public comments.
4. Operator
TakeAndJam is operated by 苏州工业园区七号机库软件工作室. Developer: Chen Hao (陈工要安静). Start with Help & Support for common questions, and read the Privacy Policy and Terms of Use for data and usage rules.